Policy Owner: Group Finance Version: 2 March 2021
2.0Your privacy is important to LGA
2.2 A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
3.0 What is Personal Information and why do we collect it?
3.1 ‘Personal Information’ is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in material form or not.
3.2 LGA only collects personal information where the information is reasonably necessary for one or more of our functions or activities. We collect personal information by various means (including, but not limited to, when you view our website, fill in a form, send us an e-mail or correspondence, interact with us on social media or speak to one of our representatives – including during candidate interviews). We may also obtain Personal Information when you interact with our website as we may automatically collect technical data about your browsing actions and patterns by using cookies and other similar technologies. Please refer to our Cookies Policy for further details. When collecting personal information by whichever means, LGA will take reasonable steps to provide the appropriate notices and obtain relevant consents in accordance with the Australian Privacy Principles.
3.3 Most information is collected directly from the individual but LGA may also obtain some personal information from third party sources. We will only collect personal information about you from third parties when it is unreasonable or impracticable to collect it from you directly, or when you have given us permission to do so.
3.4 This information may include (but is not limited to) your name, e-mail and mailing addresses, contact numbers, and date of birth.
3.5 When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
3.6 We do not generally collect sensitive information about you, but in the event that we do need to collect sensitive information, we will only do so where the collection is required or authorised by law or with your prior consent.
3.7 If you provide us with certain services, for example as a contractor or consultant, we may collect your Personal Information and, in some circumstances, sensitive information. Examples of where we collect this information include carrying out safety inductions, where we require you to provide driving records or medical certificates, and if we carry out criminal record checks.
3.8 If we do not collect the Personal Information listed above, it may limit our ability to:
- provide you with information about our products and services; and
- engage you as an employee, personnel, contractor or business partner
4.0 Using Personal Information
4.1 We use your Personal Information primarily for the purpose for which it has been provided, any other purpose you have consented to and any other purpose permitted under the Privacy Laws. The primary purpose for which we collect, use and disclose Personal Information is to manage our operations and promote our business. This may include using your Personal Information for any of the following purposes:
to provide you with information about our products or services, and the products or services of third parties;
- to manage our relationships with customers, suppliers, investors, staff and other stakeholders;
- to assess your application for employment, engagement, contracting or consulting services;
- so that you can provide us with services;
- so that you can provide us with services;
- to review, develop and improve the products and services we offer, including to conduct market research, data analytics and statistical analysis in relation to our business;
- to ensure compliance with our legal and regulatory obligations;
- for corporate transactions such as business mergers and acquisitions, e.g. to assess or facilitate those transactions and manage the transition of the business;
- in relation to investors, assessing applications, managing your investment and providing investor services.
4.2 We will not sell any Personal Information that you give us to any third party.
5.0 Disclosure of Personal Information
5.1 We may disclose your Personal Information to third parties for the purposes for which we may use your information as described in section 4.1 above. This may include disclosing information:
- within the LGA – that is, to our subsidiaries and related entities;
- to third party organisations such as our affiliates, business partners, advertising partners, mailing and printing houses, IT providers, analytics providers, professional advisors and other service providers;
- for investors, to third party organisations such as the share registry, information relating to your application or shareholding, e.g. information about the number of shares you hold or seek, any power of attorney, proxy or corporate representative appointed by you, your shareholder reference number or holder identification number and your tax file number if you choose to provide it;
- anyone who is considering acquiring an interest in our assets or businesses (or any part of them) as part of a due diligence or sale process; and / or
- any other individual or third party for any authorised purpose with your consent or when authorised or required by law.
5.2 We will only disclose your Personal Information for other purposes if you consent, if we are required or authorised by law to do so, where the disclosure is authorised under the Privacy Laws, or where we believe you would reasonably expect us to disclose your Personal Information for a purpose which is related to (or in the case of sensitive information, directly related to) the primary purpose of collection.
5.3 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer (to the extent permissible at law) our databases, together with any personal information and non-personal information contained in those databases.
5.4 We do not generally disclose Personal Information to entities located overseas. In the unlikely event we do need to disclose information overseas, we will take reasonable steps to ensure that the overseas recipient does not breach the Privacy Laws in its handling of the Personal Information.
6.0 Accuracy and Security of Personal Information
6.1 We take reasonable steps to keep your personal information accurate and up-to-date.
6.2 Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure, whether held electronically or physically.
6.3 When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
7.0 Access to or Correction of Personal Information
7.1 You may request access to the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing to the Proper Officer (details below).
7.2 LGA will not charge any fee for your access request, but may charge you a reasonable fee if your request for access is clearly unfounded or excessive.
7.3 We will respond to your requests for access or correction within a reasonable period after the request is made. There may be situations where we are not required to provide you with access to your Personal Information, such as where the request relates to an existing or anticipated legal proceeding, or if your request is unfounded or excessive.
7.4 We may need to verify the accuracy of new information you provide us before making corrections to your Personal Information held by us, and in order to protect your Personal Information we may require identification from you before releasing the requested information.
8.2 Cookies in use may identify individuals who log into our website. You can reject cookies by changing the settings on your browser but doing so may limit your functionality and user experience within our site. For further information, please refer to our Cookies Policy.
Our website uses analytics platforms that allow us to better understand how users experience our website and applications. Generally, the type of information that is collected includes (but may not be limited to):
- type of device being used to access the website;
- country where user is located;
- time on a page;
- bounce rate - the number of users that enter and leave the same page (expressed as a percentage);
- channel; and
- other metrics as required.
LGA uses Google Analytics to collect and process anonymous and aggregated data. Details and information about these services and how Google uses the collected data is available at www.google.com/policies/privacy/partners
10.0 Policy Updates
10.1 From time to time it may be necessary for us to review and revise this Policy. We reserve the right to amend this Policy at any time and to notify you by posting an updated version of the Policy on our Intranet.
Post: The Proper Officer
24 Helles Avenue Moorebank NSW 2170
1.0 Cookies are small text files that are placed on, and stored through, your web browser of choice. The services LGA provides and use internally, utilise cookies to provide these services. This may include personalising content and advertising, for security and session management, and to enhance your experience when using our website.
2.0 Third party cookies may also be used on our website. LGA does not control the third parties or their cookies and we refer you to the third party’s website for details as to how they use their cookies.
3.0 Each cookie used on our website has a specific purpose and are generally categorised as either: (i) essential cookies; and (ii) non-essential cookies.
5.0 The types of cookies placed on your browser when you visit our website (some of which are set by LGA and by third parties) are set out below:
|Type of cookie (example)||Purpose|
||Generally, to enable personalisation of your experience, recording preferences based on user ID, analysis of usage in aggregate form, monitor user input, gather statistics, third party / targeted advertising.|
6.0 You may choose to accept or reject certain cookies by managing your browser settings. However, if you reject cookies (especially essential cookies), you may be limiting the functionality and your user experience within our Website.
7.0 You can also opt out of the collection and use of their information for ad targeting. Mechanisms for exercising that choice are available here http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.
Cookies Policy, Document Number: CG-010, Issue Number: 2, Issue Date: 1 March 2021